As your platform grows, every new sub-seller joins an operation that runs from collection through to refunds. MagicPay Platform Payments connects seller identities with orders, payments, commissions and settlement records. Customers stay within your platform's payment experience while finance and support work from the same commercial reference. Seller activation, daily collection tracking and after-sales activity become parts of one connected workflow.
Give every team a clear view of the same sale
When a seller asks about a payment, finance should not have to research collections in one file while support checks refunds in another. The platform order reference, seller identity and provider transaction result remain connected. Your team can see which sale generated a commission or settlement amount and answer from the relevant record, with the next action assigned in context.
- Link sub-sellers to order and payment references.
- Track commission and the seller's share separately.
- Investigate refunds from the original sale history.
Connect seller activation with collections
Define the sub-seller profile and its activation relationship with the payment provider. Connect the payment journey to your platform interface and map order items to the relevant seller. When a collection result arrives, track the payment amount, commission and seller share against the same sale. New sellers join the existing record structure, and operations teams follow their progress within that workflow.
Manage refunds, commissions and settlement records together
For a partial refund, first identify the relevant order item and seller. Review the defined commission rule and its effect on the seller's settlement amount within the sale history. Finance compares calculated amounts with the provider's completed transfer result; support communicates the refund status to the customer. Platform management can assess the commercial calculation, transaction outcome and next action in the same context.
Who is it for?
Platforms bringing different sellers or service providers together under their own brand. Teams running booking networks, service platforms or multi-seller commerce can connect seller onboarding, collections and after-sales tracking. It is especially useful where finance, seller relations and customer support all work on the same sale.
Three steps to shared platform operations
Start with the commercial relationships, then run daily payment and after-sales scenarios using the same record structure.
- 1. Define sub-seller, order and commission relationships.
- 2. Test collections, partial refunds and seller settlement scenarios.
- 3. Bring teams together around transaction and transfer tracking.
MagicPay provides technical connectivity, records and operational infrastructure; the relevant authorized institution delivers payment and funds transfer services.